Personal Assistance Services

Personal Assistance Services help employees with disabilities maintain independence at work by providing non-medical support for daily activities, such as:

  • Help with dressing
  • Help with eating
  • Help using the restroom

These services are different from those that assist with job tasks. Employees needing PAS should follow the procedures in Personnel Bulletins 17-18 and 21-03.

The Bureau and Department offer PAS to employees who, because of targeted disabilities, require such assistance during work hours or to participate in work-related travel—unless doing so would pose an undue hardship. The Department’s reasonable accommodation policy is stated in Personnel Bulletin 17-18.

Contact Us

Office of Equal Opportunity and Civil Rights Programs

1849 C Street, NW, MS-4660-MIB
Washington, DC 20240

Open 8:30 a.m.–4:30 p.m., Monday–Friday.